Category: Case Studies

Project

Beilby Downing Teal provides recruitment management support services to various Northern Territory Government Agencies assisting in the successful placement against their ongoing vacancies. We provide assistance with both technical and administratively focussed roles; for example Senior Systems Engineers, Deputy Chief Operating Officers, Trainee Correctional Officers or Project Manager Hydraulics, as well as corporate based roles, such as Executive Assistant, Finance Analyst, Training Manager, Human Resources Consultant.

Our specialist consultants located in the Northern Territory have extensive experience in a variety of school based roles including Principals, Teachers and School Business Managers throughout the Northern Territory and we also assist with Teaching Principal recruitment requirements in remote schools in the Katherine Region. In addition, we are also experienced in undertaking high volume processes such as Graduate Officers, Trainee Correctional Officers and Probation and Parole Officers. These sought after roles can often attract over 300 applications and our team of consultants undertake a number of tasks to ensure an efficient turnaround is achieved. In addition, the Darwin Office has specialist consultants trained in Job Evaluation System (JES) and delivery of advice and support in the process and preparation of Job Analysis.

The Northern Territory Government Agencies supported include:

• Department of Education
• Department of Health
• Department of The Attorney General and Justice
• Department of Local Government, Housing and Community Development
• Department of Infrastructure, Planning and Logistics
• Department of Treasury and Finance
• Department of the Chief Minister
• Department of Tourism, Sport and Culture
• NT Police, Fire and Emergency Services
• Power and Water Corporation

BDT Provides

• Shortlisting of applications (including ATSI applicants in the NT)
• Candidate management
• Interview content
• Panel interviews
• Panel discussions
• Reference checking
• Selection Reports
• SOAFAA Reports (NT only)
• Feedback to candidates
• Advice and support for Job Evaluation System (JES) and Job Analysis Questionnaires (JAQ)
• Exit interviews
• Personal Development Plan support

Working closely with either the Panel Chair/Delegate of Human Resources Manager, we ensure recruitment decisions follow the Merit Principle as outlined by the Office of the Commissioner for Public Employment (OCPE). Furthermore, our specialised consultants ensure all Aboriginal and Torres Strait Islander (ATSI) candidates are assessed in line with the Special Measures requirements as outlined by the OCPE and remaining applicants assessed as per the Northern Territory Public Sector Recruitment and Selection Policy. We assist in the receipt and review of applications received; develop interview questions and exercises that assess an applicant’s technical skills and behaviours and reflect their values and work practices; undertake accurate scribing services at panel interviews in line with Merit Principles; and manage a fair and objective management processes, facilitating panel discussions to ensure a consistent assessment process is applied. Our reference checking process is comprehensive with all comments being validated by referees and the selection reports we develop accurately reflect the process followed and provide constructive assessments on each candidate, to assist with candidate feedback.

Energy-Tec are Western Australia’s leading embedded network metering and billing specialists, with over 25 years’ experience as trusted advisers to the property sector. They have been delivering reliable and accurate utility data capture and billing services across a range of property and asset types – Retail, Commercial, Industrial, Strata (Residential and Mixed-Use), Aged-Care, Airport Estates and University Campuses. Energy-Tec are a dedicated team of industry specialists, supporting a range of metering and renewable energy solutions.

Project

Energy-Tec, through its data collection and analysis capabilities, has created a niche opportunity to expand its business, particularly through its advisory services.
Beilby Downing Teal’s role is to support the executive management team by providing talented individuals, who fit the organisational culture and work ethic, as the company continues its exponential growth.

The requirement is often immediate and across a wide variety of positions; corporate, technical, sales and management. The market that Energy-Tec operates in is fast moving and subject to a lot of technical change. Our challenge is to find staff that can help orchestrate continuous growth, keep up with technology and move with the company as it continues its accelerated journey.

Success

Over the last 12 months BDT have successfully placed over 10 staff in a variety of crucial growth positions within the company. The client relationship is very strong, and we continue to partner with them as they move from success to success and state to state – increasing Energy-Tec’s resourcing on a national level.

“The service and quality provided by BDT has been very thorough across our very specialist energy market. The roles are very difficult to source, however, Beilby have delivered great candidates that fit our culture as well as our technical attributes. As we expand our services into the Eastern States, we will be calling on Beilby to assist with roles within key positions.” Ed Neilan – Chief Operations Officer.

Beilby Downing Teal has been the sole provider of recruitment services to Western Australian Treasury Corporation for over 10 years and has assisted in the successful placement of over 100 vacancies.  The roles typically recruited for are technical and financially focussed in nature; for example Chief Advisors, Risk Analysts, Chief Economists and Finance Advisors as well as corporate based roles, such as Executive Assistant, Accounting Officer, Administrator, Information Officer, etc.

In gaining a good understanding of the objectives of the Corporation, we have designed a methodology that reflects the level of support required and is sufficiently flexible to adapt to the needs of each individual vacancy.

Beilby Downing Teal provide

• Advertising
• Develop and issue Candidate Briefing Packs
• Shortlisting of applications
• Candidate management
• Interview content
• Panel interviews
• Panel discussions
• Reference checking
• Selection Reports
• Feedback to candidates
• Pool management

Working closely with the Human Resources Manager, we ensure all recruitment processes are objective and transparent and compliant with the Commissioner’s Instruction Employment Standard’s four principles of merit; equity; interest; and transparency.

We assist in the receipt and review of applications received; develop interview questions and exercises that assess a candidate’s technical skills and behaviours and reflect their values and work practices; undertake accurate scribing services at panel interviews in line with the Employment Standards; and manage a fair and objective management processes, facilitating panel discussions to ensure a consistent assessment process is applied.

Our reference checking process is comprehensive with all comments being validated by referees and the selection reports we develop accurately reflect the process followed and provide constructive assessments on each candidate, to assist with candidate feedback.

The ongoing relationship Beilby Downing Teal has with Western Australian Treasury Corporation is further demonstrated by the commentary below from Rebecca Ridgway, Human Resources Manager, Western Australian Treasury Corporation:

“Exceptional service provided by Beilby Downing Teal since 2007. They are extremely professional and provide excellent advice on transparency, fairness and assessments of candidates”.

REMONDIS is one of the world’s largest recycling, service and water companies. The group has its head office in Germany and is privately owned and operated across Europe, Africa, Asia and Australia. It has revenues approaching 7 billion euro and employs 30,500 people, across 500 facilities, in 34 countries.

Project

CGH Group was initially engaged by REMONDIS through Beilby Downing Teal in 2005 to recruit a new managing director. Beilby Downing Teal performed an international search campaign and successfully placed the position.

Based on the results of this project, Beilby Downing Teal have subsequently been engaged to recruit a number of other senior roles including;

• General Manager NSW
• General Manager QLD
• Chief Financial Officer
• Financial Director
• Human Resources Director
• National Sales & Marketing Manager
• Chief Operating Officer
• Technical Manager
• Operations Manager
• Municipal & Technologies Manager
• Administration Manager
• Compliance Manager

Additional Services

Our successful relationship with REMONDIS has since grown to incorporate the services of CoreStaff for labour hire of temporary blue collar staff including boilermakers, plant operators and truck drivers and OPRA for industrial/organisational psychology and development including the development of a graduate recruitment program in partnership with REMONDIS.

Port Waratah Coal Services (PWCS) is the world’s largest coal export port with in excess of 1,000 employees/contractors on site.

Project

PWCS invited Beilby Downing Teal to tender for psychometric testing in April 2012. They had a key focus on improving safety, leadership, operational efficiency and culture. While their current contract was due to expire, they had specific concerns around:

• Testing validity  – one test battery was used for all roles;
• Customer responsiveness – Service delivery was based in Brisbane;
• Pricing – there was no price sensitivity or flexibility; and
• Value-add services and different product offerings.

It was critical to respond to PWCS’s immediate needs however during the early stages of the tender process it was identified that there were a number of HR and I/O Organisational Psychology gaps in their current solution and best practice.

Success

Beilby Downing Teal was successful in winning the tender and still services PWCS today. We provide PWCS with

• Independent testing across 4 levels of PWCS employee classification which are fit for purpose and priced on complexity of solution
• Recruitment process outsourcing – Beilby Downing Teal consultants process applications with OPRA Australia providing independent Psychometric assessments
• Executive and targeted search for senior and difficult to fill roles
• Contingent recruitment for staffing roles
• Outplacement for wages, salaries and executives in line with the changing nature of the logistics supply chain
• Third party background and qualification checking

Beilby Downing Teal and OPRA Australia have serviced PWCS on 176 assignments which include;

• Executive search for a CFO, HR Manager, Manager of Operations, Manager of Maintenance, Manager Asset & Infrastructure Services, Manager Safety
• Psychometric profiling for apprentices through to the Chief Information Officers
• Leadership development and 360 Feedback
• Temporary placements and outplacement

McConnell Dowell is a well-respected construction contractor engaged in complex civil engineering projects. Their head office is located in Melbourne, with infrastructure contracting business units in Australia, South East Asia and New Zealand and a commercial building business unit in Australia and NZ.

Project

Following several years of declining business performance, it was decided a new Chief Executive Officer was needed to revitalise the company and set a new course.

Having had previous experience utilising Beilby Downing Teal with another company, Non-Executive Director, Ian Luck, contacted John Downing and subsequently engaged BDT to provide the complex executive search task.

74 candidates were identified, 48 were long listed and 11 made it to short listing, 5 of which were internal candidates.

The success of this contract led BDT to be further engaged on numerous high-level assignments including;

• Group EGM Commercial
• Group EGM Human Resources
• Group EGM New Business & Strategy
• Managing Director, South East Asia
• GM New Business & Strategy Australia
• State Manager Victoria/Tasmania
• State Manager WA
• State Manager NSW
• Operations Manager
• Planning Manager Australia
• Engineering Manager Australia
• Estimating Manager Australia
• Human Resources Manager Australia
• 20 more junior roles

“In 2015 the then CEO of Aveng concluded after some discussion that a new CEO of McConnell Dowell was needed to revitalise the Company and set a new course. Given that Aveng CEO was based in Johannesburg, he sought my recommendation for the best Search Company for this assignment. As I had many previous successes with senior appointments using Beilby Downing Teal, I recommended that the best in the industry was John Downing. The Aveng CEO accepted my recommendation and John commenced the assignment. John has subsequently successfully recruited other senior executives into McConnell Dowell.” Ian Luck, Non-Executive Director.

“Many consultants claim to work collaboratively with clients as “business partners” but John and his team at BDT actually walk the talk, and as a result MCD has had the good fortune of aligning with a true search partner as we’ve progressed through our transformation strategy.  Given our focus on leadership renewal, it has been reassuring to know that in John and his team we have people with a deep understanding of our business – both from a strategic and cultural context – who are therefore able to help us secure the top talent we need to deliver our objectives” Steve Collett, Executive General Manager Human Resources, McConnell Dowell Corporation

Beilby Downing Teal has been providing HR services to the WA Department of Education since 2000 and we have assisted with over 1,000 recruitment processes in the last 10 years. Specialising in a variety of school based roles including Principals, Teachers and School Psychologists throughout Western Australia; we also assist with recruitment requirements in remote schools such as Broome and South Hedland.  Our team of specialist consultants are also experienced in undertaking corporate roles based in central office and have assisted on high volume processes such as Graduate Officers through to more select roles such as Executive Directors.  Our specialist team of consultants also provide similar services on a range of roles with the NT Department of Education.

Beilby Downing Teal provide

• Shortlisting of applications (including ATSI applicants in the NT)
• Candidate management
• Interview content
• Panel interviews
• Panel discussions
• Reference checking
• Selection Reports
• SOAFAA Reports (NT only)
• Feedback to candidates
• Pool management

Our consultants have extensive experience in the Education sector, many of whom have worked as teachers within schools, and have an excellent understanding of education terminology and best practice approaches which assist in our provision of managing objective and transparent processes that are compliant with the Commissioner’s Instruction Employment Standard’s four principles of merit; equity; interest; and transparency.

We work with the selection panel in assessing all applications received (regularly exceeding 200 per vacancy); develop appropriate interview questions and exercises that assess a candidate’s technical skills and behaviours and reflect their values and work practices; undertake accurate scribing services at panel interviews in line with the Employment Standards; and manage a fair and objective management processes, facilitating panel discussions to ensure a consistent assessment process is applied.

Our reference checking process is comprehensive with all comments being validated by referees and the selection reports we develop accurately reflect the process followed and provide constructive assessments on each candidate, to assist with candidate feedback.

Australian Rail Track Corporation (ARTC) is a vital part of the transport supply chain in Australia providing rail as a cost efficient, reliable, safe and responsible mode of transport.

Project

Throughout 2014 Australian Rail Track Corporation (ARTC) embarked on a strategy of transformation and growth. The strategy was aimed at capitalising on their extensive investment program to position rail as the mode of choice in the national logistics chain.

The focus has been to, develop a performance-based culture that places the customer at the centre of everything ARTC does, and build a strong reputation as an industry leader and proficient infrastructure provider.

Beilby Downing Teal were invited to tender for newly created executive roles across the Hunter Valley and interstate networks. There roles were:

• Executive General Manager – Hunter Valley
• General Manager Customer Service & Operations – Hunter Valley
• General Manager Commercial & Customer Relations – Interstate
• General Manager Operations Services – Interstate

The strategy agreed for this process was a combination of advertising and discrete, targeted search. The advertising strategy not only conveyed broader career opportunity but a clear message from the board to ARTC stakeholders that transformational change was occurring and exceptional talent was required.

Over 400 candidates responded to advertisements and 300 were identified for direct contact search. Beilby Downing Teal ensured sensitivity and respect was provided to all internal and external candidates with all going through comparative assessment.

The recruitment process included initial interviews with Beilby, psychometric profiling, structured assessments, 360 degree referee reports and independent third party qualification and background checks.

Success

The final result was the appointment of three external candidates and one internal. ARTC were pleasantly surprised at the quality of candidates presented and their performance to date has delivered on their desire of attracting exceptional talent.